IBT Inc. - FAQ Index

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FAQ Index \| Sales FAQ \| Fulfillment FAQ \| Support FAQ \| Installation FAQ \| Returns FAQ \| Freight and Handling FAQ
Sales	Fulfillment	Support
Can I get help selecting a conveyor? I can't find exactly what I need. Are more products available? Is more dimensional information available? Can I have someone review my order to make sure I did this right? Can we get a formal quote on what we need? Can we get a sale representative to visit us? Can you sell internationally? What is your mailing address?	Are local, state or federal taxes included? Who do I make out the purchase order to? Were do I send the Tax Exemption Certificate? Where do I send a drawing? Will I get an acknowledgement of the order? What are my payment options? What are our Terms and Conditions? Where can I get a Credit Application?	What happens after I place an order? Will I get an order acknowledgement? Where does my invoice come from? Who supports me after the sale? Who do I contact If I need service? Are you OSHA compliant?
Installation	Returns	Freight and Handling
Is this equipment easy for us to install? Can you install the equipment for us? How much does it cost to install this equipment? How much maintenance is required of my equipment?	What is the return policy? Where do I get a return authorization card?	How much does shipping cost? How long will it take to receive my order? What do I do if something is damaged in transit? Can we use our corporate shipping account with our carriers?